are happy to announce our modified re-opening! We hope this finds
everyone safe and doing well. We have missed seeing all of our
patients and are excited to help everyone with their needs. We want
to share our updates and what we have done to ensure safety for
patients and staff and how our office protocols have changed in these
challenging times. We are contacting all patients to reschedule
their previously scheduled appointments that had to be cancelled.
We will be open for most services, answering telephones, and checking
email during normal office hours. If unsure, it is
ALWAYS A BEST MEASURE TO CALL PRIOR TO VISITING THE OFFICE.
We will be limiting the number of staff and patients occupying the
office throughout the day. We will achieve this by having patients
use their vehicles as virtual waiting rooms for appointments or other
in-office visits. We will continue our curbside product pick-ups and
also perform eyeglass repairs and adjustments without entry when
possible. We are requesting that just the patient themselves enter
the office alone, unless it is a minor child and they would need to
be accompanied by an adult.
We are requiring all individuals entering the office to be wearing
appropriate masks at all times. We are requesting the use of office
supplied hand sanitizer upon entry and everyone will undergo a risk
assessment and non-contact temperature screening. We are respecting
social distancing of 6 feet whenever possible.
All eyeglass frames touched in the process of frame selection will be
placed in bins and will be thoroughly disinfected and then subsequently UV-C treated before being
We are performing most tasks over the phone including payments,
medical history interviews the day prior to the appointment, as well
as other services. We request patients to call our office prior to
visiting, as entry to the building will be limited to a specific
number of patients at a time.
We are cleaning our office after every patient encounter with
hospital-grade disinfectants. We have plexiglass shields installed
in various areas around the office. We have medical-grade air purifiers in every room. We have numerous contactless
payment options. Staff members have completed infection control
training and are handwashing hourly at a minimum.